Are the products displayed in a store available?
All products displayed in the store are available for immediate delivery. If a product on display runs out, we'll take some time to save the product.
What payment methods are available?
We provide you with the method of cash on delivery only in Palestine in addition to electronic payment via bank cards
How long does it take to deliver the order?
Delivery to Palestine takes an average of 3 to 5 days after sending the order
For the rest of the countries it takes an average of 10 days
How is the order delivered?
In Palestine, upon completion of the processing, the order is delivered to the shipping company or our distributors, which in turn communicate with the customer.
To the rest of the countries shipping by mail with a tracking number.
I purchased a product and it did not match the description, I want a refund, what is the method?
The customer can return the amount or exchange the product with another product for the same amount.
What is the specified period for returning and exchanging products?
Please check the Exchange & Return Policy page.